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What to Ask (and Not Ask) When a Service Animal Walks Into Your Practice

When a patient brings a service animal to the practice, the situation can be potentially baffling to staff. It’s understandable if practice staff feel apprehensive about what to do next or wonder what the correct questions are to ask and what questions are to be avoided. As this situation seems to be increasingly more common in dental practices, it could be easy to say or ask the wrong thing.

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New Law in Tennessee Requires Parental Consent

The Family Rights and Responsibilities Act took effect on July 1, 2024, in Tennessee. It introduces significant changes to healthcare practices by emphasizing parental consent. This law ensures parents have exclusive authority over their child’s physical and mental healthcare decisions. Furthermore, it highlights the critical role of parental involvement in such matters.

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OSHA Updates its Hazard Communication Standard

OSHA recently revised the criteria under the Hazard Communication Standard to enhance the information available to employees regarding various health and physical hazard classes. These updates are designed to ensure workers have clearer and more comprehensive guidance about potential risks in their work environment, promoting safety and compliance.

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Important Information on the Change HealthCare Cybersecurity Incident

As you are aware, Change Healthcare experienced a cyberattack in early 2024. Change Healthcare is owned by UnitedHealth Group and manages healthcare technology connected to processing insurance claims and billing. This includes Practice Works, SoftDent, Dentrix, EagleSoft, Open Dental, and many more companies. They serve essentially as the business associate to the covered entity. Please review your Business Associate Agreements in place with these companies.

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