Blog | Modern Practice Solutions

Navigating Infection Control Compliance & Best Practices

Written by Modern Practice Solutions on September 21, 2023. Posted in Modern Practice Solutions.

Dental compliance and infection control have become even more important to dental practices, and for good reason. Not only does adhering to protocols keep patients and staff safe, but it also virtually minimizes the risk of investigative action or complaints. We talked with Olivia Wann, founder of Modern Practice Solutions and a lawyer and compliance consultant, and got her perspective on the complex landscape of dental compliance and infection control. Her combination of practical experience in the industry and legal education makes her an expert guide to dental practices wanting to bridge the gaps in their OSHA, infection control, and HIPAA compliance programs and implement effective safety training.

What Happens If There Is a Board Complaint?

Written by Modern Practice Solutions on September 14, 2023. Posted in Modern Practice Solutions.

It is the policy of the Board to require strict compliance with the laws of the State. It is the duty and responsibility of the Board to enforce the Practice Act.

What happens if there is a board complaint?

Written by web on September 13, 2023. Posted in Modern Practice Solutions.

by Olivia Wann

It is the policy of the Board to require strict compliance with the laws of the State. It is the duty and responsibility of the Board to enforce the Practice Act.

Prevent a Board complaint from occurring by familiarizing yourself with the Board’s website and reviewing the Board of Dentistry’s disciplinary actions. Seeing the common pitfalls will help you to avoid the same mistakes.

Pediatric Dental Office Experiences a Data Breach

Written by web on September 12, 2023. Posted in Modern Practice Solutions.

by Olivia Wann

Acadia Health doing business as Just Kids Dental filed a notice of a data breach with the Attorney General of Maine on September 1, 2023. Evidently an unauthorized party accessed patient information including:

Patient names
Social security numbers
Addresses
Email addresses
Telephone numbers
Birth dates
Driver’s license numbers
Health insurance policy information
Dental treatment
- Radiographs
- Medical record numbers
- Account numbers, and
- Health conditions

The dental practice sent out data breach notification letters affected by the security incident. There were over 129,000 patients and employees affected.

How did this happen? The pediatric office was targeted in a cyberattack. Hackers encrypted the computer networks including any data stored on the system including patient and employee files.

It’s very unfortunate to report that we noted one law firm “inviting” victims of the breach to participate in a class action lawsuit against Acadia Health if they have experienced any fraud or identify theft since August 1, 2023. None of us are immune from a cyberattack. We can only mitigate risk through compliance with recognized security practices (RSPs), compliance with HIPAA and working with a competent IT group. If you need assistance with your HIPAA Security Risk Assessment, contact us today (931) 232-7738.

New ADA Publication: OSHA Training and Compliance

Written by Modern Practice Solutions on September 5, 2023. Posted in Modern Practice Solutions.

As many of you are aware, I started working in a dental office when I was 17 years old. I worked part-time as a janitor for a cleaning company.

Who Provides Consent for Foster Kids in Tennessee?

Written by web on August 28, 2023. Posted in Modern Practice Solutions.

by Olivia Wann

In dentistry, we know that informed consent allows patients to make decisions in their dental care. We are aware that parents and legal guardians provide consent for minors. But the question arises, who provides consent for minors who are in foster homes?

Deadly Fungus Among Us

Written by Modern Practice Solutions on July 25, 2023. Posted in Modern Practice Solutions.

There is a deadly fungus among us! Recently we learned more about Candida auris at the OSAP meeting. Candida auris (C. auris) is a deadly fungus that spreads in healthcare settings. It can be carried on the patient’s skin and spread to others.

How to Get Rid of a Lousy Dental Patient

Written by Modern Practice Solutions on June 27, 2023. Posted in Modern Practice Solutions.

It may sound redundant, but we cannot please every patient we serve. Although the majority of the individuals we serve may be great patients and contribute to you having a wonderful day at work, the reality is there’s those one or two who make our lives miserable. It’s the rude, disruptive patient who has unrealistic expectations. Maybe they don’t comply with your recommendations and then blame you for unfavorable results. They fail to keep appointments. They don’t pay their bill. And somehow you are the target of lousy dental patients.

How to Get Rid of a Lousy Dental Patient

Written by web on June 22, 2023. Posted in Modern Practice Solutions.

by Olivia Wann

It may sound redundant, but we cannot please every patient we serve. Although the majority of the individuals we serve may be great patients and contribute to you having a wonderful day at work, the reality is there’s those one or two who make our lives miserable. It’s the rude, disruptive patient who has unrealistic expectations. They don’t comply with your recommendations and then blame you for unfavorable results. They fail to keep appointments. They don’t pay their bill. And somehow you are the target.