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Are You Aware of the “Look Who Died” Facebook Scheme?

There are various social media scams where hackers target your accounts, removing your business name and even your presence entirely. These Facebook schemes can lead to serious consequences, including unauthorized access and potential damage to your reputation. Stay vigilant and regularly monitor your social media accounts for any signs of suspicious activity.

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Florida Health Center Fails to Provide Auxiliary Aides and Services to Caretaker, Settles with HHS

As of May 10, 2023, the U.S. Department of Health and Human Services’ Office for Civil Rights (OCR) entered into a Voluntary Resolution Agreement with a Florida healthcare clinic to resolve a disability discrimination complaint based on Section 504 of the Rehabilitation Act of 1973 and Section 1557 of the Patient Protection and Affordable Care Act.

The complaint was filed by an individual who is deaf and hard of hearing, alleging that the healthcare center where her husband was being treated failed to provide her with auxiliary aids and services when she requested an interpreter be present for her while she attended her husband’s post-surgical medical appointment, as his companion.

The OCR enforces Section 504 of the Rehabilitation Act and Section 1557 of the Affordable Care Act, two federal civil rights laws prohibiting discrimination on the basis of disability in programs receiving Federal financial assistance.

OCR Director Melanie Fontes Rainer said, “Ensuring patient safety is at the heart of providing care in a quality and ethical manner. It should not take a federal investigation for a health care provider to provide an interpreter so that a patient’s caregiver can understand important information, such as a post treatment plan. We are seeing case after case involving health care providers who fail in their responsibility under federal civil rights laws to provide effective communication to patients and their caregivers. This action supports OCR’s efforts to promote community integration by removing barriers to receiving services in the community.  OCR will continue to take robust enforcement action until we make it clear that health care providers must remove unnecessary barriers and provide equal treatment for those who are deaf or hard of hearing.”

Should a Hygienist or RDA Serve as HIPAA Officer?

by Olivia Wann

This is a great question. We appreciate anyone willing to serve as HIPAA Officer in compliance capacities in a practice. First, let’s establish that the role and designation of the HIPAA Privacy Officer and the role of the HIPAA Security Officer may be combined into one designation as the HIPAA Compliance Officer in smaller practices. However, compliance with the Privacy Rule versus the Security Rule is a bit different.

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How to Respond to Negative Reviews

by Gracie Hogue

In this age, to say that a business’ online presence is important would be a gross understatement. Whoever handles the practice’s media accounts is in effect managing the business’ reputation and how the practice communicates their objectives to both current and potential patients. Research shows that a whopping 79% of consumers go online to find medical / dental services, so it is vital to handle this facet of your business wisely.

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Is Annual Fit Testing Required for N95s?

It really depends on your specific workplace needs. If your operation requires the use of respirators, you are required to provide annual fit testing for each employee. Annual fit testing ensures that the respirator fits properly and offers the necessary protection. This is crucial for maintaining safety standards and regulatory compliance.

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