How to Respond to Negative Reviews
by Gracie Hogue
In this age, to say that a business’ online presence is important would be a gross understatement. Whoever handles the practice’s media accounts is in effect managing the business’ reputation and how the practice communicates their objectives to both current and potential patients. Research shows that a whopping 79% of consumers go online to find medical / dental services, so it is vital to handle this facet of your business wisely.